Privacy & Cookies

Privacy and Cookies for Web Users

Equestrian Business Solutions is part of Watsons Directories Ltd (WDL) which includes  Equestrian Business Solutions, The Equestrian Index and . This privacy policy explains how we use any personal information we collect about you when you use this (Equestrian Business Solutions) website.



  • What information do we collect about you?

  • How will we use the information about you?

  • Marketing

  • Access to your information and correction

  • Cookies

  • Other websites

  • Changes to our privacy policy

  • How to contact us


What information do we collect about you?

We collect information about you when you  submit an enquiry form, register to participate in competitions, register an account with us to receive news or are subscribing to access WDL products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.


How will we use the information about you?

We collect information about you to process enquiries, competition entries and contact winners, disseminate monthly  news,  manage your subscription services, and, if you agree, to email you about other products and services we think may be of interest to you. 

If you agree, we will use your personal information on behalf of third party companies so that they may offer you their relevant products and services. WDL will not share your information for marketing or any other purposes with companies outside WDL unless your express consent has been given to do so.

In processing your subscription, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. If we process a telephone debit or credit card payment from you for the delivery of any service, this is done through PayPal and no record of your related card data is ever held by us in any way.



We would like to send you information about products and services from us and from other third party companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted:

  • about our news, competitions, giveaways and updates on the products and services we provide, please email the phrase EBS UNSUBSCRIBE to

  • by us on behalf of third party equestrian product/service providers, please email the phrase PARTY UNSUBSCRIBE to

Alternatively, you can unsubscribe or update your preferences using the appropriate links in any email communication you receive.


Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. The first copy of data is provided free of charge. We will charge an administration fee of £25.00 including VAT for additional copies.

Watsons Directories Ltd

11 St Marys Lane




We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Please use the email or address noted above in order for us to facilitate this on your behalf.



Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

We use “session” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and remember your website preferences between page requests ie. keeping you logged in to your account if that is what you have requested.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

For further information visit or  You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.


Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 27 August 2020.


How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:


Phone: 01432 367977

Post: 11, St Marys Lane, Burghill, Herefordshire, HR4 7QL